Für Qualitätsmanagement & Auditoren

Digitale Audit-Protokolle & ISO-Checklisten

Interne Audits, Lieferantenaudits und ISO-Prüfungen strukturiert durchführen – mit einheitlichen Checklisten, Fotos und nachverfolgbaren Maßnahmen.

Bring an existing form. In the call we map your real workflow in ProtocolHero and show what the finished PDF looks like.

Zwei Personen prüfen gemeinsam Unterlagen und Auswertungen
Starting point

How Audits & ISO document today – and what it costs

An audit programme is an annual cycle: plan audits, carry them out, rate findings, define actions, implement, check effectiveness — and prove before the certification audit that the loop is closed. Today this runs in spreadsheet audit plans, Word reports per audit, an action list in yet another spreadsheet and emails reminding owners of their deadlines.

That costs: the auditor retypes findings from the notebook at night. The action list is out of date after three months because implementation evidence sits somewhere as an email attachment. Before the external audit a week is spent searching which action is really closed. And findings from supplier or site audits reach the owner only when the report is finished — weeks later.

For the head of QM this means: they cannot say how many actions are open, which are overdue and whether an effectiveness check exists for every closed action. ProtocolHero runs the path from finding to effectiveness check in one system — so that actions from audits are really closed.

Who ProtocolHero is built for

  • QM departments in companies with several sites
  • Certified companies under ISO 9001, 14001, 45001 or 27001 with an internal audit programme
  • Purchasing and quality organisations that carry out supplier audits on site
  • Corporate groups that plan site audits centrally and have them carried out locally
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What it means for your business

Four things that change for management

Not more forms, but less rework, less risk and a business you can show at any time.

Automation

Every finding becomes an action with owner and deadline

The audit report lands as a card on the board. The Hero Agent creates an action card for every finding, assigns the process owner, sets the deadline according to the rating and reminds. Implementation evidence is requested as a photo or document on the card — not collected by email.

Control

Audit programme and open actions at a glance

Audits live in the database with site, standard reference, auditor and date. The document hub shows per site and auditor what is planned, carried out, in report or approved — and the board shows open, overdue and closed actions. The Hero Agent posts overdue actions to your channel.

Fewer errors

Clause mapping per field, not from memory

The audit template has required fields per finding for clause, rating, evidence and photo. Recurring blocks for processes or areas make sure no audit point is skipped. All auditors — internal, supplier, site — work with the same version.

Proof

Effectiveness check with history before the certification audit

Finding, action, implementation evidence and effectiveness check are linked, with activity log and timestamps. The bulk export per audit, site or clause is available to the external auditor as a link — instead of a week of preparation.

Das Problem

Schluss mit Word, Excel und Zettelwirtschaft

Diese typischen Hürden kennen Betriebe in Ihrem Gewerk – und genau hier setzt ProtocolHero an.

Audit-Checklisten werden in Word/Excel gepflegt und sind je Auditor unterschiedlich aufgebaut.

Feststellungen und Maßnahmen werden notiert, aber die Nachverfolgung versandet.

Audit-Nachweise sind über viele Dateien verteilt und bei der Zertifizierung schwer aufzubereiten.

Wiederkehrende Audits starten jedes Mal bei null statt auf einer einheitlichen Basis.

Die Lösung

So unterstützt ProtocolHero Audits & ISO

Vor Ort erfassen, im Team prüfen und freigeben, als PDF übergeben – digital, mobil und nachvollziehbar.

Einheitliche Audit-Checklisten

Audit-Vorlagen einmal aufbauen und bei jedem Audit identisch nutzen – konsistent über alle Auditoren hinweg.

Feststellungen & Maßnahmen

Abweichungen mit Bewertung, Foto und Maßnahme erfassen, zuweisen und den Status bis zum Abschluss verfolgen.

Audits & Vorgänge als Datenbank

Audits, Bereiche und Lieferanten strukturiert hinterlegen und alle Nachweise je Vorgang zentral wiederfinden.

Aufbereitung für Zertifizierung

Audit-Ergebnisse als sauberes PDF ausgeben – griffbereit für interne Reviews und die externe Zertifizierung.

How it runs in your business

From template to proof

One continuous process instead of isolated tools – identical for every team, with clear ownership per step.

  1. 1

    Audit templates per standard

    Internal audit, supplier audit, site audit, management review checklist, action tracking — central templates with fields for clause, rating and evidence.

  2. 2

    Audit programme in the database

    Sites, processes, suppliers, auditors, cycle. Every audit is assigned to the programme; last year's findings are ready for comparison.

  3. 3

    Auditor documents on site — offline too

    Findings with clause, rating, photo and evidence on the tablet, on the shop floor without signal. Auditees acknowledge the findings by signature.

  4. 4

    Actions emerge from the report

    The Hero Agent creates a card with owner and deadline per finding. Suppliers deliver implementation evidence via a protected link, without a licence.

  5. 5

    Check effectiveness and approve

    The owner reports implementation with evidence; the head of QM checks effectiveness, documents the result and closes the card. Every step in the activity log.

  6. 6

    Evidence for the external audit

    Bulk export per audit, site or clause; link for the certification body. API and MCP for connecting your QM or BI system in the enterprise plan.

Why it pays off

The expensive finding is the one that stays open

A QM department with four auditors and three sites easily carries out 40 internal, supplier and site audits a year — with 200 to 300 findings. If each audit costs three hours for retyping the report and maintaining the action list, and each action 15 minutes for reminding and collecting evidence, that is roughly 190 hours a year before a single action is implemented.

The bigger item lies in what stays open today: an action without effectiveness check becomes a nonconformity at the certification audit, in the worst case a major one with a follow-up audit. A customer audit that finds open findings from last year costs trust and orders. A process in which every finding is a card with deadline and evidence closes the loop — provably.

  • Record findings once on site, with clause and evidence — no retyping
  • Every action with owner, deadline and reminder by the Hero Agent
  • Effectiveness check on the action, with timestamp and history
  • Prepare the external audit via bulk export instead of searching spreadsheets and mailboxes
30
12

Inspection protocols, maintenance reports, acceptances, fault reports

25 min

Retyping, matching photos, follow-ups, creating the PDF, filing

5 min

Review and approve – the rest is captured on site

45 €

Per year, office only

€64,800

20 minutes less office work per protocol × 4,320 protocols × €45/h

4,320
protocols per year
1,440
office hours saved per year
180
working days (8 h) per year

Not included: fewer follow-ups on site, less rework, faster invoicing and the time you save when someone asks for proof. We measure the real numbers in the pilot.

Start a pilot
What other businesses achieved

Real customers, real statements

Our references come from the trades and steer via the document hub who completes which documents, and map internal processes in the same system — the same mechanism as audit programme and action tracking in QM.

„Wir haben mittlerweile knapp 1.000 Dokumente mit ProtocolHero erstellt. Das zeigt, wie stark die Software bei uns im Alltag angekommen ist. Besonders wertvoll ist die klare Dokumentenzentrale: Wir sehen, welche Dokumente offen sind, wer woran arbeitet und was noch zu erledigen ist. Inzwischen nutzen wir ProtocolHero auch für die tägliche Stundenerfassung und die KI-Funktionen sind eine große Hilfe.“

Luca Würzburg – Elektro Heimanns GmbHElektro Heimanns GmbH Logo
Luca WürzburgElektro Heimanns GmbH
Read customer story

„Wirklich gute Kommunikation mit eurem Team – Fragen wurden immer schnell und effizient geklärt. Ein großer Vorteil ist, eigene Protokolle zu erstellen: Wir konnten z. B. eine eigene Drohnenflug-Einverständniserklärung direkt in ProtocolHero abbilden. ProtocolHero ist extrem vielseitig – wir nutzen es sogar für interne Prozesse wie unsere laufende Inventur.“

Daniel Strube – DSM Elektrotechnik GmbH
Daniel StrubeDSM Elektrotechnik GmbH
Read customer story

„Das Gute ist: einmal ein Projekt erstellt, meine Mitarbeiter einmal eingewiesen – das spart super viel Zeit. Als professioneller Elektrofachbetrieb müssen wir nun mal dokumentieren. Für mich als Inhaber ist es wichtig zu wissen, wo wir stehen: Wer macht welche Dokumente, welche sind noch zu erledigen, wo finde ich meine Prüfprotokolle? Genau das ist über die Dokumentenzentrale super gelöst.“

Murat Ekinci – Kluge Elektriker EMB GmbHKluge Elektriker EMB GmbH Logo
Murat EkinciKluge Elektriker EMB GmbH
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All customer stories
Vorlagen

Typical records for Audits & ISO

Starten Sie mit fertigen Vorlagen oder bauen Sie sich Ihre eigenen – ganz ohne IT-Kenntnisse.

ISO 9001 Audit-Checkliste
Internes Audit-Protokoll
Lieferantenaudit
Maßnahmen- & Abweichungsbericht
Prozessaudit
Management-Review-Checkliste
Häufige Fragen

Fragen rund um Audits & ISO

See your Audits & ISO workflow in ProtocolHero

In 15 minutes we clarify where time is lost today, whether ProtocolHero fits your process and team size, and how a real report of your business looks digitally. No generic product pitch.