For restoration, concrete repair and waterproofing contractors

Digital protocols for building restoration

From damage survey to acceptance: every restoration step with photo, reading and timestamp — provable for clients, surveyors and warranty.

Bring an existing form. In the call we map your real workflow in ProtocolHero and show what the finished PDF looks like.

Sanierer bessert die Betonplatte eines Balkons aus
Starting point

How Building restoration document today – and what it costs

Building restoration is paid by condition and judged by proof. What things looked like before restoration, which substrate preparation was done, which adhesion values and coating thicknesses were measured — all of it decides warranty, change orders and disputes with the client or their surveyor years later.

In practice these records are scattered: photos on the phones of five employees, readings on slips, daily reports in one system, measurements in another, acceptance on paper. When the surveyor asks three years later which adhesion values were measured on column 14, there is often no answer — and the company repairs at its own cost.

For the owner this is business risk in its purest form. ProtocolHero records every restoration step on the component — with photo, reading, person and timestamp — and turns it into an evidence package that holds up in a dispute.

Who ProtocolHero is built for

  • Concrete repair and restoration companies with several sites in parallel
  • Waterproofing and building conservation firms with warranty obligations
  • Specialists for balcony, car park and bridge restoration
  • General contractors who must prove restoration steps by subcontractors
Sound like your business?Book an intro call
What it means for your business

Four things that change for management

Not more forms, but less rework, less risk and a business you can show at any time.

Proof

Every restoration step on the component, timestamped

Column, wall, balcony or joint as a recurring block with damage, measure, readings and before/after photo. The activity log records who documented what and when. Optionally with SHA-256 file proof for surveyors and courts.

Fewer errors

No forgotten intermediate step

Substrate preparation, adhesion, coating thickness as required fields in the order of the procedure. The employee cannot document the next step before the previous one is complete — quality is secured in the process, not checked afterwards.

Control

Site management sees all sites without a round trip

Daily reports, measurements and acceptances attach to the same project. The document hub shows per site which components are done, in review or open. Change orders are backed with photo and measurement, not debated.

Automation

Subcontractors deliver into your system, not via chat

Subcontractors fill in via a protected link and sign — without a licence. The Hero Agent checks the submission for completeness, asks for missing photos and creates open items on the board.

Das Problem

Schluss mit Word, Excel und Zettelwirtschaft

Diese typischen Hürden kennen Betriebe in Ihrem Gewerk – und genau hier setzt ProtocolHero an.

Damage surveys sit as photos on various phones and cannot be assigned to a component later.

Intermediate steps (substrate, adhesion, coating thickness) are not recorded or only by hand.

For warranty questions there is no proof of what was in which condition when.

Daily reports, measurements and acceptance run in separate systems and are compiled in the office.

Die Lösung

So unterstützt ProtocolHero Building restoration

Vor Ort erfassen, im Team prüfen und freigeben, als PDF übergeben – digital, mobil und nachvollziehbar.

Components as recurring blocks

Column, wall, balcony or joint as an instance with damage, measure, reading and before/after photo — complete per component.

Intermediate steps with timestamp

Substrate preparation, adhesion values or coating thickness as separate submissions with photo — the activity log records who documented what and when.

Daily report, measurement and acceptance in one place

All protocols attach to the same site in your database; site management reviews and approves before the PDF goes to the client.

Subcontractors without their own login

Subcontractors fill in via a protected link and sign — their records land in the same workspace.

How it runs in your business

From template to proof

One continuous process instead of isolated tools – identical for every team, with clear ownership per step.

  1. 1

    Damage survey before restoration starts

    Damage, photo, extent, planned measure per component. This is the basis for quote, change order and warranty.

  2. 2

    Restoration steps with readings

    Substrate, adhesion, coating thickness, waterproofing — one submission per step with photo and value, offline on the tablet.

  3. 3

    Daily report and measurement on the same project

    Daily site report and measurement list attach to the project; change orders are backed directly. Site management has day-work sheets signed on site.

  4. 4

    Subcontractors via link

    Subcontractors document their work via a protected link and sign. The record sits in the same workspace.

  5. 5

    Approval by site management

    Site management reviews, comments, approves. Open items land as board cards with owner and deadline.

  6. 6

    Acceptance and evidence package

    Acceptance with the client on site; bulk export of all protocols per project as the warranty file.

Why it pays off

One warranty repair eats the margin of ten sites

A subsequent repair of 30 square metres of balcony waterproofing including scaffolding and downtime quickly costs 15,000 to 25,000 euros. If in such a case you cannot prove that substrate and coating thickness were compliant, you pay — regardless of whether you worked correctly.

Then the daily maths: with six sites, each with a daily report, weekly measurement and ongoing photo documentation, a site manager today easily spends ten hours a week collecting, transferring and chasing. With ProtocolHero the documentation is finished when leaving the site, and site management reviews instead of collecting.

  • Before/after proof per component with timestamp — robust with surveyors and courts
  • Intermediate steps as required fields: quality secured in the process
  • Change orders backed with photo and measurement — less debate, faster payment
  • Subcontractors in the same system, without licence costs
30
12

Inspection protocols, maintenance reports, acceptances, fault reports

25 min

Retyping, matching photos, follow-ups, creating the PDF, filing

5 min

Review and approve – the rest is captured on site

45

Per year, office only

€64,800

20 minutes less office work per protocol × 4,320 protocols × €45/h

4,320
protocols per year
1,440
office hours saved per year
180
working days (8 h) per year

Not included: fewer follow-ups on site, less rework, faster invoicing and the time you save when someone asks for proof. We measure the real numbers in the pilot.

Start a pilot
What other businesses achieved

Real customers, real statements

Our references document damage, measures and repair for customers and insurers as well as construction documentation and acceptances on site — the same mechanism as in building restoration.

Gerade bei Wasserschäden und Arbeiten für Versicherungen ist eine saubere Dokumentation extrem wichtig. Es muss nachvollziehbar festgehalten werden, welcher Schaden vorlag, welche Maßnahmen durchgeführt wurden und wie die Instandsetzung erfolgt ist. Das hilft uns intern für den Überblick, aber auch nach außen bei Rückfragen mit Kunden und Versicherungen.

Thomas Lövenich – Malermeister Thomas LövenichMalermeister Thomas Lövenich Logo
Thomas LövenichMalermeister Thomas Lövenich
Read customer story

Mit ProtocolHero läuft unsere Dokumentation heute deutlich strukturierter und einfacher. Gerade im Alltag ist es wichtig, dass Informationen nicht verloren gehen und wir alles schnell an einem Ort wiederfinden. Das spart Zeit und bringt mehr Klarheit ins Team. Was ich außerdem gut finde: ProtocolHero ist vielseitig einsetzbar – ob Schlüsselübergabe, Baudokumentation oder wichtige Prüfprotokolle.

Tim Schnüge – Schnüge ElektrotechnikSchnüge Elektrotechnik Logo
Tim SchnügeSchnüge Elektrotechnik
Read customer story

Ich nutze ProtocolHero in meinem Elektrofachbetrieb für die Erstellung von Prüf- und Abnahmeprotokollen und bin sehr zufrieden. Besonders praktisch finde ich, dass ich Protokolle direkt digital erstellen und problemlos auf der Baustelle ausfüllen kann. Die Software ist übersichtlich und einfach zu bedienen – deutlich weniger Papierkram und eine viel effizientere Dokumentation.

Kushtrim Behrami – Behrami & Nura GbRBehrami & Nura GbR Logo
Kushtrim BehramiBehrami & Nura GbR
Read customer story
All customer stories
Vorlagen

Beliebte Vorlagen für Building restoration

Starten Sie mit fertigen Vorlagen oder bauen Sie sich Ihre eigenen – ganz ohne IT-Kenntnisse.

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Fragen rund um Building restoration

See your Building restoration workflow in ProtocolHero

In 15 minutes we clarify where time is lost today, whether ProtocolHero fits your process and team size, and how a real report of your business looks digitally. No generic product pitch.